I can be such an old lady.
Earlier today, I was in Office Max checking the proof for some invitation I am having printed. I'd emailed the file to the store, and as it turns out, I'd sent the wrong version and there was one teeny bit of text that needed to be tweaked. I asked the young whippersnapper behind the counter if he could switch that out for me.
"I don't know, let's see," he said and then waved the cursor over the screen.
"Nope," he quickly answered.
"How about you...uuuuuummmmmm...click, errrrrrrrr..." I stammered as I pointed towards the monitor.
"Do what?" he asked politely.
"Well, click there. On the "T." To change the text"
He looked at me sympathetically. "I know how to use the program, ma'am. It's just that the document is embedded and thus not able to be changed."
I know that tone of voice. It's the same one I use when my four year-old does something that she thinks is ever so very grown-up, but really is simply adorable and only serves to underscore her sweet youth. The fact is, the guy was probably trying very hard not to laugh at me, the grannie who thought she knew more than the kid who's been using a computer his entire life. And gets paid to use the program about which I was explaining the basics.
I walked out of the store (uphill, in the snow, barefoot in a hairshirt and I was GRATEFUL!) shaking my head and muttering, "Click the T? Click the T? Click the T? Click the T? Click the T?"